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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle O'Rear

July 4, 2024

5  out of  5
rating by Michelle O'Rear
"We have had our Insurance with State Farm through Dean since the 1990's. Haven't considered changing even one time because service is as important as price. Dean and his staff are wonderful to work with."
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mary boggs

November 3, 2023

5  out of  5
rating by mary boggs
"Dean is a standup guy. I am another agent, and he received my marketing items in error. He picked up the phone and called me, even offered to mail them to me at his own expense. Talk about a kind, out of the way thing to do. This is the type of agent you want! One that builds relationships all over so that one day maybe you move, and Dean knows the person to refer you to that is going to take care of you. If he took the time out of his day to do this, I can assure you he has referral relationships all over when you need a suggestion or advice for your situation one day."
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Alfred Urbina

July 31, 2023

5  out of  5
rating by Alfred Urbina
"Mrs. Acosta was very professional, understanding and helped me find the best policy to suit my needs. 10/10 will recommend."
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Samara Shope

November 12, 2022

5  out of  5
rating by Samara Shope
"My family has been with Dean since he was a newbie. He is always friendly and helps out with whatever questions we may have"
We responded:
"Sam...we kind of grew up together! Thanks for the great review and we'll keep up the "friendly and helpful" part regarding your insurance. Thanks again for the great review. You're the best!"
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Lisbeth Hinderliter

September 23, 2022

5  out of  5
rating by Lisbeth Hinderliter
"We recently changed State Farm agents and feel fortunate that we found an agent like Dean. Even though we are new to him, he has treated us like long term clients and has already gone out of his way to help us with our accounts. Dean and this level of service is what will keep us at State Farm. Should we ever experience an event that would require us to use our insurance, it gives us a lot of comfort that we will be taken care of with Dean and State Farm."
We responded:
"Lisbeth and Larry, you are way too kind! It was great talking with Larry the other day. Hopefully, we'll get the updates on when we'll be able to sell those Hagerty products soon. Thanks so much for your trust in State Farm and my office!"
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Gary Endicott

February 4, 2022

5  out of  5
rating by Gary Endicott
"Dean Jones and his staff are very professional.. And I am glad I found him years ago when I was looking for an insurance company. Dean has been very helpful with me with me getting car insurance and also a home insurance Dean thank you and your staff"
We responded:
"Gary, thanks to folks like you and Margaret I have the best job on the planet! Glad to have you as part of the State Farm family!"
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Charity Clark

August 10, 2021

5  out of  5
rating by Charity Clark
"Dean and his team are amazing!! We cannot say enough about his genuine kindness and exceptional customer service. He goes out of his way to take care of all our insurance needs!"
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Brandi Sidebottom

August 6, 2021

5  out of  5
rating by Brandi Sidebottom
"Dean and Michelle are super friendly and very attentive to their clients. I’ve known Dean for years back when I started driving at 16! They absolutely made me feel like family and helped me to get the best deal!"
We responded:
"Brandi, so glad to have you as a client. Can hardly believe all the time that has flown by...seeing your grow up, graduate, buy your own cars, then buy a house. Just where does all the time go? Thanks for your business and thank you for the awesome review!"
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diane hoobler

August 6, 2021

5  out of  5
rating by diane hoobler
"Greg Huckins and I have always had great service from Dean and his staff. When Greg and I got together I had State Farm with Overstate/Schulz office since I was 18, so I expected that kind of service. I have never been disappointed. Good people."
We responded:
"Diane, having you and Greg as clients all these years just reinforces why we got into the insurance business. When things don't go right...taking care of great folks like you is super easy. So glad you part of my agency. Thanks so much!"
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Dee Merry

August 5, 2021

5  out of  5
rating by Dee Merry
"I've been with this office for 35 years. While being professional and helpful, Dean and his staff are also friendly and personable. It is clear that they know each client, their families and care. Responses are always quick and explanations are clear and easy to understand. Dean does not just provide a phone number or website. He takes the time to connect you and also follows through with a claim or need. Whether by phone call, text, or email, I am well-taken care of by Dean, his staff, and State Farm."
We responded:
"Dee, thank you for such a kind review. After the agent I took over for had retired...your folks gave a young kid the opportunity to earn their business. We've been blessed to have so many multi generational clients like the Merry tribe. Glad to help wherever we can, but more so that you've entrusted your insurance needs to my office. Thanks again!"
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Steve Hitchcock

August 5, 2021

5  out of  5
rating by Steve Hitchcock
"Dean and his staff have handled all of my insurance needs, and those of several of my kids, for many, many years and every interaction has been professional and thorough. They do a great job of answering all the questions I throw their way and I am confident I am getting the best service from any agent in town. And Dean has great people in the office that provide the same level of service and courtesy every time i call."
We responded:
"Steve, thanks so much for your great review. It's been a pleasure handling your auto and home insurance needs for all these years and look forward to many many more!"
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Curtis Gross

July 23, 2021

5  out of  5
rating by Curtis Gross
"Dean has handled our home and auto insurance for about 25 years. In that time we have had a few hail damage claims resulting in two roof replacements and one pool liner. Dean made the process incredibly easy and worry free. I know if I need help from Dean I will get a quick, honest response."
We responded:
"Curtis, thanks so much for taking the time for giving our office a review. We're grateful for the longtime relationship we've had with you and Michelle. You guys ROCK!"